This is, at least for me very very bad, something I would expect at the Wal-Mart, but again ....
I love Kohl's, the deals that can made on quality items are great. This store is generally clean and a handful of people are commendable. Now today another poor experience have me needing to share it.
Now I'm dealing with my toddler, I just watch them ignore me for a minute, and when they decide to interact no hello, no sorry for the wait?
Clearance is very unorganized. Store needs a better recovery
Service is getting so bad at this store, I may just have to stay away.
I get to the front of line, to find 3 ladies talking, one is not facing me and is asking the others for hangers, the other two can clearly see me but no one says hi, no one acknowledges me and say we will be with you in a minute. They actually keep talking about what sound like personal stuff. After maybe a minute maybe 3, again when in line time is pretty slow. The one not fac ing have to tell the other two at least 3 times, maybe more:"there is a customer", maybe by the fifth time, one of them comes to a register and ask online pick up?
My always choice, great selection with great price specially with the Kohl's offers and use Kohl's cash, highly recommended buy and pay with Kohl's App to use even more discount..
Excellent place very clean and great service
I get to customer service to pick up an online order with my 4 years old already giving me a fit.
The person who helped us was able to steer us in the right direction and when what we wanted wasn't on display he looked it up and went in the back and got it for us. Very pleasant experience.
Kohl S Fair Lakes is a US Department Store based in Fairfax, Virginia. Kohl S Fair Lakes is located at 12551 Fair Lakes Cir, Fairfax, VA 22033, USA.
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