Love this mall!
Can't go wrong here! Also. If you have kids- they have a play area for them as well.
Sears staff did not speak English very well! She was not able to understand the question we had regarding the item or where it may be located in the store. She actually told us that Sears did not carry jackets or ponchos because she was unable to understand us!! I understand there are people from many different countries that live in the USA; however, it may be wise not to hire them as cashier/ customer service if they cannot speak English!!
Such a great place with lots of variety, best place is Helzberg Diamonds. The customer service from Noel is on point along with the manager Craig. Totally awesome and gave me the works with the breakdown on everything about diamonds. Looking forward to an amazing day soon when I️ give my love of a lifetime this ring. Thanks y’all for making this process seamless. DJ
Redskins store had friendly staff that were willing to help and answer questions regarding to items in the store and the area. A++ for the Redskins store!!
Nothing really to complain here. Great variety of stores. Not crowded most of the time and parking is plenty. The mall is clean and modern. Bathrooms are usually located near the ends of the mall so you might have to walk a bit but yay for exercise I guess.
Next, we stopped at Elevation Burgers. When our order can out it was wrong. A sandwich that had been ordered without tomatoes had tomatoes on it. The sandwiches were sent back. They brought the same sandwiches backs and said “We just took the tomatoes off that sandwich.” We could have done that ourselves, but I cannot eat tomatoes because they make me sick. Just taking the tomatoes off does remove all the juice and “guts” of the tomatoes left on the sandwich.
The food is great, the interior decoration is great, and the customer servuce is great! It was pretty expensive but not too bad, with discounts for things like eating at lunchtime or being shorter than 4 feet.
Sometimes crowded and you can't always find covered parking, but they have great restaurants and shops.
(I went to Sushi On for lunch. The rest of the mall is just as good.)
We will not be returning to this mall.
Fair Oaks Mall is a US Shopping Mall based in Fairfax, Virginia. Fair Oaks Mall is located at 11750 Fair Oaks Mall, Fairfax, VA 22033, USA.
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