Selection is poor for corals and the corals from a named breeder are small and overpriced. Fish selection was bountiful both times, so obviously no one seems to be buying their fish.
Do yourself a favor and go to Artfully Acrylic or Blue Ribbon Koi for a good selection and better pricing on all things reef.
One of the best customer service that I have every experienced.
Worst customer service with attitudes that I've ever seen at a reef store. And I have been to many, many of them throughout Va and Md. Selection of fish is super limited and pretty much have to order what you want and wait. Attitudes all over in there! I've had several of them roll their eyes at me and I've over heard them talking about me like they do not care at all. There are much better places. Plus they are VERY expensive particularly with their corals. Go somewhere else. You will be glad you did.
***Update*** Since leaving this review I called to ask a question and because they know me and my voice and calling before, the 1 girl that works there (who has always had the worst attitude of them all) told me to never come to the store again. Wow. All the money I spent there and I leave a very honest and true review and that's how you get treated? Rather than ask what they can do better to improve their business, customer service,and ask what did they did wrong to earn themselves the review I wrote, how to right the situation? Like I said, the worst. Go to Centreville Aquarium or if you can get there go to Quantum Reefs in Springfield. I know 1 of the guys from Quantum Reefs from a previous reef store Petland, and he's very knowledgeable. Also, their prices at Quantum Reefs are UNBEATABLE. You'll save a lot of money there. Only reason I ever went here in the first place is because it was super convenient and close to my job. Wish I never spent a dime there.
Gorgeous store. They have lots of really beautiful aquascaped aquariums. They specialize in saltwater tanks, but they do have several hard to find freshwater fish and invertebrates
The store manager Alex Krupp was extremely helpful and knowledgeable throughout the entire buying process.
Not sure where these good reviews come from for this store. I'm new to the area and have been in twice and have walked out agitated both times. The two employees who control the fish and coral sales are creepy and rubbed me the wrong way, seem as though they are know it alls and above me.
We have bought a 60 gallon take from this store and two LED lights. This was the only store that went out of their way to find the tank that we were looking for.
The first time I walked in to this LFS of knew that I would be shopping there from then on. I've been to three other fish stores in the area and this is by far the best. It is a little out of my way but the longer drive is well worth it!
Brought in some Frogspawn coral of my own as I was told to bring corals in for trade on first visit. Yet I was shoved away and told the store was not taking corals for trade after I drove 30 minutes to get there. Was informed I needed to call ahead of time to bring in corals, what a joke. What kind of reef store doesn't accept corals as trade when they have the room for them?
Reef Escape is a US Pet Store based in Fairfax, Virginia. Reef Escape is located at 11141 Lee Hwy, Fairfax, VA 22030, USA.
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