just bought furniture and the delivery was exceptional and very nice delivery men
We shopped around for a month trying to find the best quality to price point. We thought we had found it at Harvertys, after 3 months the chair and sofa we bought are falling apart at the seams. There is pilling on all the cushions. Threads are appearing around all the piping.
Excellent place for furniture shopping in the area. Good choices and great customer service.
At this point it is absolutely ridiculous and has been a HORRIBLE experience. We spoke with our sales person (who was nice and helpful) about our concerns of the furniture fitting in our townhome. He assured us everything would be ok. So we spent about $6,000 on a desk and sectional. Delivery was about a month out for the desk, so we waited, and the night before the desk was to be delivered, they informed us it was damaged. So we rescheduled for about 2 weeks later. At this point we moved furniture around in our home and basically have been living like we just moved in with no furniture. 2 weeks go by and they show up, only to find the desk was "glued" together prior to shipping so it would not fit through the door. Seriously?? In addition the sectional won't fit either! Only to find out we somehow ordered the 2-piece (although we voiced concern over size and fitting). The 3 piece would fit but it is another $600 and another month of waiting. Ok. Well now another week goes by and the desk is to be delivered this Friday. I arrange time off of work so that I can be there for it. They just notified my wife, the day before it is to be delivered for a 3rd time, that the desk IS DAMAGED AGAIN!!!!! YOU HAVE GOT TO BE KIDDING ME!!!!!!!!!! Their furniture is nice, but their shipping/storage and execution is completely incompetent. UNREAL!!!
The sofa in general is not wearing well, we have only one child(7) and he doesn't abuse the furniture
Might as well paid less at Bob's if I knew the quality would be the same or even worse.
At this point we think that we will probably be buying another set in 2-3 years. For a set of $1800.00 sofa+ chair set, I would have imagine I was getting 5+ years out of this when we bought it.
The furniture is on the pricy side but good quality
Havertys Furniture is a US Furniture Store based in Fairfax, Virginia. Havertys Furniture is located at 11151 Lee Hwy, Fairfax, VA 22030, USA.
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